Screenshot 2014-07-05 21.57.26

UK Wide Public Transport – What About Google Maps or Moovit?

When I published my post about whether anyone could bring the level of flair Citymapper has shown in London to UK wide travel I not surprisingly got some comments back about services I had missed. To be fair I deliberately didn’t list off all the many public transit apps, as there are absolutely loads out there, however I thought I’d discuss two which came up, Google Maps and Moovit.

If you believe the Daily Mail Google Maps now has real time data for the whole of the UK, unfortunately like a lot of articles that appear in the paper, or on their website that is total rubbish. If you read the actual Google Press Release what the said is this:

We’ve added every single transit route in Great Britain to Google Maps—making it easier to get anywhere from Land’s End to John O’Groats.

They then say that they’ve added real-time information for Vancouver and Chicago, they don’t say anywhere that they have added real-time information for the UK. If you click through to the post by their GB product manager this explains that they’ve taken schedule information from National Express and Traveline so essentially what they’ve added is a much nicer interface to the existing UK wide travel planners. Basically somebody at the Daily Mail can’t actually read a press release properly, and certainly didn’t bother to check the actual site to see what is going on.

Screenshot 2014-07-05 22.19.27Doing what the Daily Mail didn’t bother to do taking a look at Waterloo Station in Google Maps, for the Underground station they list the scheduled times of the trains, which might be a bit of surprise to most travellers on the tube, that there is actually a timetable!

Screenshot 2014-07-05 22.19.00Swapping over to Citymapper we have the actual departures in real-time, as they have for stations all across London.

Screenshot 2014-07-05 21.59.45Things are even more sparse when it comes to National Rail – although route planning from Waterloo will bring up accurate times, there are no departures on the Google site.

Screenshot 2014-07-05 21.57.26Taking a look at the same station in Citymapper you get a complete list of realtime departures. Citymapper being London focused has live departures for key commuter routes outside the capital, for example they have departures for Reading station.

The situation is much the same when you look at the smartphone applications – no real-time data on Google, loads within London for Citymapper.

IMG_4133Moving on to Moovit, once again the issue is real-time data. They are a bit better than Google, in that they do have some real-time data, specifically for some buses, but once again they don’t have the real-time data fields for National Rail. Looking at Reading this time, this is an example of what Moovit might show – note the message at the bottom mentioning that real-time departures will be highlighted in Orange.

IMG_4132This iPhone screenshot is from the app of an excellent site called Realtime Trains that is a trainspotters paradise in terms of the level of detail it can extract about train schedules, so that app is telling me platform numbers, whether a train is running late, and interestingly has a different departure time than Moovit is presenting.

That also highlights another problem, the quality of the data in Moovit. One of the app store reviews comments that all the bus times on the reviewers local route were ten minutes out. It’s also remarkably difficult to find London Euston station on Moovit – it has Euston Square station and the Underground station, but the only way to actually get to see the scheduled departures from Euston using the app is to find the station on the map and click on it – it doesn’t come up in searches at all. Reading departures can equally be problematic when searching by hand as the app retains the historic split between the old Reading Southern Region station and the Reading Great Western station even though physically they’ve long since become one station. This means that there are two icons for Reading station almost on top of each other and two separate lists of departures.

I have to say, I really want to like Moovit – as an avid user of Waze crowdsourcing public transport data seems a great idea. The developers seem to have come up with a way of tracking journeys that doesn’t decimate your battery level, but without accurate schedules and using all the available real-time data that is available for buses, trains and the Underground it is pretty useless, where Citymapper excels is that it tells me what is actually happening, not what should be happening. There is also a split between Scotland and England which none of the other route planning apps have which makes it impossible to plan a trip that goes over the border – whilst it may be argued that they are splitting by country, the actual underlying data they’re using for the schedules is UK wide resulting in the trains for Scotland apparently only being available on the English area, so it seems a slightly arbitrary split that renders Moovit even more problematic and unnecessarily so.

So my initial conclusion remains, even taking into account Google Maps and Moovit, there is still no UK wide multi-modal public transport application with the flair of Citymapper – who is going to produce one? Will Google introduce real-time data? Will Moovit sort out their schedule data and add in more real-time? Or will Citymapper expand out to cover the whole of the UK?

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