Category Archives: The Apprentice

I Don’t Do Costs

Sometimes the candidates on the Apprentice lose through multiple mistakes, sometimes it’s one catastrophic mistake. This week we had both, on the one side we had a poor leader, who struggled to guide his team, and produced a poor product, and struggled to sell his product. On the other side we had a popular leader, who produced a good product, sold well, but ended up making a catastrophic mistake, a mistake that produced a rare significant direct intervention in the task from Nick Hewer.

This was one of the clearest examples of a task that was lost rather than won. Had it not been for that mistake over costings, Noorul was a dead certainty to go. Having said that it was a close run thing in the boardroom, and really came down to Paula showing some integrity alongside Yasmina who turned on her friend to save her skin, and Ben who sadly failed to do quite enough to talk himself out of a job.

To be honest, I thought Ben had blown it for himself with the “I got a scholarship to Sandhurst� comment – he didn’t go by the way – but the point that swung it I think was Yasmina, had she agreed with Paula that Ben had been tasked with the costings too but had dodged his responsibilities, I think that would have changed the outcome. Unfortunately Yasmina turned on Paula and Sir Alan went with the majority decision amongst the boardroom candidates.

Sadly, Paula got the chop, and we’re left with Ben who is rapidly climbing my list of candidates to get rid of. Phil after going up a bit in my estimation last week, came right back down after he lost it with Kimberly primarily because she kept her cool and didn’t lose it with Noorul. Kimberly does seem to have the right attitude for business in real life, but whether she’ll survive against the likes of Phil and Ben remains to be seen.

Keep It Simple

Tonight was one of those Apprentice episodes where I was really left wondering if I was watching the same show. The general opinion on You’re Fired seemed to be that James should have gone, and that the failure was down to him, but I’m not so sure. I’m with Margaret, that on this task he seemed to manage well, and certainly kept his concerns about the product prototype in check in order to try and keep motivation in his team. To my mind the failure was squarely with Ben, who pretty much took over when it came to the product.

Look back at the product design meeting. As Howard and Kate discuss back at the apartment, there were other ideas, but they were bulldozed under the onslaught of Ben. When James and Kate having done market research and realised that competitor products are simple, and phone Ben to tell him to keep it simple, Ben ignores it totally and comes up with a multi-gym in a box. You can see it on James’ face in this clip of the products being revealed – this is anything but simple, and yet after struggling to come up with a product, Debra and her team produce exactly what the other team have been advised to produce, a simple product.

Where James falls down, like so many candidates, is in his boardroom technique. Whilst he seems to be a good steady manager, at least according to Margaret, when it comes to the boardroom he lets the tension get to him so much that he is getting emotional, and just not thinking. The key bit of advice to keep it simple is just not mentioned, and yet this was a key reason to bring Ben back into the boardroom. This is forgotten, and Ben does a great job at justifying that he shouldn’t have been brought back, and with James having been defended by Margaret we fall back on the old staple reason and Majid is fired for not having done much.

Before I finish though, my vote to go this week was very much for Debra, and certainly if her team had lost, she would have been prime candidate. In a similar way to Ben she can be pretty obnoxious at times, and again she bulldozes her way through people who disagree with her. There are good examples here and here – in the first she misses the point of a suggestion and flies off the handle, in the second she delegates someone to do a task and then micro-manages. The best example of her just bulldozing through others opinions though can be found in this clip.

You have to feel for the other team members here – it is pretty clear that Debra is going to get her own way whatever, and whilst there is only every going to be one winner of the show, you need to keep the other candidates on side, because you can easily find yourself being shown the exit if the other candidates gang up on you in the boardroom…

The Taste of Success

There seems to be a pattern developing in the Apprentice with two teams competing to lose – much the same as usual some would say. There is a criticism often levelled at the show that it is not a realistic representation of the real business environment. Certainly on paper, the owner of a successful sandwich business such as Rocky, who earns more money that is on offer from the show, should have no trouble with a task that involves selling sandwiches. But then in reality he wouldn’t move into a new market at the other end of the country in two days, with no real research, and an unskilled and untrained staff.

Having said that, you can play the game, which is what the winning girls team did. Last week they lost on costs, this week they went cheap, really cheap, and although they won marks on the quality of their delivery, they lost on the quality of the food. In real life they wouldn’t get repeat business, but for a one off they made a 200% profit and walked away with it, despite clients ending up with chicken wraps with no chicken, others finding hairs in their salad, and generally being unhappy with the quality.

Ultimately though, the boys deserved to lose. Rocky was really out of his depth, as with a lot of previous candidates, trying to manage a group of competing big personalities. When faced with enthusiastic support for a theme with costumes, he didn’t go with his gut feel to simplify the whole thing. He went with the cost recommendations of colleagues, and then when his budget was slashed thanks to Phil who managed to negotiate the sale of a £60 a head menu at £15 a head up against the massive cost cutting from the girls the task was lost.

The final nail in the coffin was his boardroom tactics, where he brought back in the wrong people. Whilst James did a pretty good job at talking himself out of a job, Phil who messed up the negotiations and was playing the criticise and moan about everything tactic was let off, as well as Noorul who was pulled up by Nick over his lack of contribution.

As to whether there are any potential winners amongst those who are left, it’s probably a bit to early to tell, and I’m still very much at the stage of those I don’t like. I still think that Phil has to go, and although she didn’t feature much this week, from the trailer for next week it looks like we’re going to get to see some more of Debra in action too.

Never Have So Few Been Cleaned By So Many

Every Apprentice task has it’s traps, and the first one of this season was no exception. Sir Alan explained it pretty early on in this weeks show when he said that all you needed to do was to get a sponge and a bucket and go and wash cars. However the trap was that the teams were presented with vans packed with toys, and given a maximum amount to spend obtaining some of the contents of the van. Power washer? Yes please! Certainly neither team opted for the simple sponge and bucket option, although the boys at least did seem to take on board the idea that they shouldn’t spend everything they were allowed, whilst the girls team spent right up to their £200 “budget�.

In terms of the best return on investment, half of the boys team seemed to have the right idea by spending an hour shining shoes at St Pancras station unfortunately they only managed an hour before the team leader took the decision to return and bail out the rest of the team struggling to clean a fleet of mini-cabs.

As with so many Apprentice tasks this one wasn’t so much won, in that the losing team lost by virtue of messing up more than the winning team. Both teams struggled with conflict as the big egos jostled for position. As it seems happens in every series, the girls team failed to pull it together in much more spectacular fashion, with, as Nick Hewer put it, the disagreements and disorganisation leading to a “spanking in the boardroom�.

Looking at the winning team, there is already a clear divide in the boys, with four lads centred around one of the biggest egos of the night, estate agent Phil. He was given one simple, clear instruction by his team leader – we don’t do insides of cars. Once the car left, Phil produced a whole load of backchat about the time that had just been wasted, and then waltzed into the mini-cab office and agreed a deal that included insides. He then ended up doing the insides and did a botched job. Note the “it’s not as easy as it looks� comment in this sequence:

Phil described himself at one point as a man of action. From an entertainment point of view it seems he is very much of the act first think later category of action men, that invariably scrape through quite a long way, as they are generally pretty expert at the blame shifting when it comes to the boardroom.

That leads us pretty neatly on to Debra who is very definitely another of the stereotypical candidates who will say anything in the boardroom to survive, ultimately forgetting that there has been a film crew around who can show they’ve been lying. On this occasion she was put in charge of one of the two car cleaning teams on the girls team, and whilst her team didn’t go in with a cloud cuckoo land price to their customers, they did mess up significantly on their deal in that they had to ask the customer how to put together their cleaning equipment and then did such a poor job that the customer didn’t give them a further £100 of work that would have won them the task. Her sub-team then moved on to a supermarket car park where she phoned her team leader and called two of her sub-team members puppets, something she later denied in the boardroom. Unfortunately since Anita who ultimately got the chop had decided to play clean, speak up on her mistakes, and not back-stab, Debra had an easy ride through to the next round. Having said that, she certainly has the general all-round cockiness that might well result in her getting into trouble later in the series, and might well reflect badly on her with the general public.

And So It Begins

In case you haven’t noticed the vast amounts of pre-publicity, tonight another batch of the self-proclaimed “cream of British business talentâ€? lines up to be Sir Alan Sugar’s new Apprentice.

As a precursor to this, we also had another round of Celebrity Apprentice which was notable for having two established business people in the form of Gerald Ratner and Michelle Mone leading the teams, and in doing so proving that, in the case of Michelle Mone even established and experienced business people struggle to keep a team together, and in the case of Gerald Ratner providing someone who didn’t agree with the assessment of the experts.

Anyway, back to the ‘real’ show, and from the clips seen so far it looks like the first task is a car cleaning business, and whether it is selling fish, washing laundry or cleaning cars, the same mistakes are demonstrated. In one preview clip we’ve seen the boys team trying to pressure wash the outside of a car whilst other team members have the doors open and are cleaning the inside, whilst on the girls side we have a classic example of way out pricing with the girls offering the owner of three vehicles the chance to have them cleaned for £300, when the same job would usually cost him £60.

Looks like we’re going to be in for an entertaining few weeks again.