Incompetence on a Grand Scale

I have to say that it does take a pretty impressive level of incompetence to loose two discs containing the details of every single UK family claiming Child Benefit. It’s not even as if it was one of their staff – the important discs were entrusted to TNT, who handle the departments internal mail – the package vanished somewhere in their system. Just imagine what could happen once they get their ID card system up and running…

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