Tag Archives: Sales Assistant

Embarrassing the Sales Assistant

Had an interesting time in a certain large store in Reading earlier today. I was in getting a cable for my iPod, and was in the queue behind a couple who were trying to return their recently purchased laptop because it had Vista on it and not XP. The sales assistant was very much trying to persuade them not to return it by telling them that they couldn’t get a machine with XP any more, and how they’d have to buy second hand, and so on and so forth.

To be absolutely blunt, that is rubbish – what he was actually saying is that his store wouldn’t sell them a new machine with XP. At that point I cut in and said that it was still possible to find a machine with XPDell being probably the best known example of a manufacturer still doing so (albeit to a limited extent), and the example I gave.

At this point the sales assistant looked shifty, and started ringing up the refund, before remembering that they had some similar laptops in their sale that were still running XP. Must have just slipped his mind I guess!